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Appollo Gas Services Ltd

Checked and Vetted membership number: 160011, member for over 3year

Contact Details :

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Location:
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Average Scores: 9.95

 (122 Reports)

Initial Impression: 9.93

Timekeeping: 9.98

Workmanship: 9.98

Cleanliness: 9.97

Value: 9.89

Overall impression: 9.95

 

Member's Statement

 

Appollo Gas Services was established in 1984, and is a family-run company providing a highly professional service. The company has built up an excellent reputation over the years for outstanding customer service at value-for-money prices.

We understand how important it is to have a warm, safe and comfortable environment for your loved ones and also fully appreciate that even while major installation or repair work is being carried out, family life needs to go on as normally as possible.

Based in various locations throughout the North East of England to ensure a rapid response to our clients, because we realise just how important your heating and hot water services are, especially in the colder months. In fact we think of ourselves as the 4th emergency service!

For the commercial property and lettings market, Appollo Gas Services also offers a CP12 (gas safety) certificate service for landlords with natural gas.

Our fitters are renowned for the respect they pay to our customers' homes. They even tidy up after themselves! Appollo Gas Services will leave your home just as tidy as we found it and causing the minimum of disruption in the process carrying out remedial, repair or installation works.

For professional customer-focused service from qualified, Gas Safe Registered engineers call us today for all your gas and central heating needs.

Team Photo

The New Appollo Van
New Van side View
 

Skills

 

Main work undertaken

  • Central Heating Services
  • Gas Engineers
  • Plumber
  • Shower Equipment & Services
  • Gas Appliances - Supply & Maintenance
  • Central Heating Engineer
  • Wet Rooms
  • Boiler Installation
  • Burst Pipe
  • Boiler (Gas) Repairs
  • Combi Boiler Repairs
  • Toilets, Sanitary Ware and Taps
 

Accreditations

 
Gas Safe

Membership No. : 33857

Checked and Vetted

Membership No. : 160011

Verify Membership
 

Checking and Vetting

 
Interviewed on: 15 Jan 2014
Limited Company: Registration no. 6316919
VAT Registered: VAT no. 708887780
Identity Proof Passport
Public Liability Insurance: Current-Verified till 29 Sep 2017
Insured by: Other
Coverage amount (£): 5,000,000
References taken during Vetting: 5
 

References Received during Checking and Vetting Procedures

 

Trade reference

Peter has dealt with us for the last twenty years purchasing his boiler parts, he has been a loyal customer over the years and he is known by our staff. Trader in Tyne and Wear, 31 January 2014 Peter has had an account with us since 2002 and is a regular customer that purchases nearly everyday. He is known by our staff and we have known him for about eleven years. Trader in Tyne and Wear, 31 January 2014

Customer reference

I have used Peter now for over seven years, working business to business and I would recommend Peter to anyone. Customer in Northumberland, 03 February 2014 Peter does do work for us as and when work is needed. Customer in Bridgend, 11 February 2014 Appollo purchases from us and they are great customers. Customer in Tyne and Wear, 11 February 2014
 

Ongoing Customer Monitoring Reports (122reports in total, 29 in the last 6 months)

 

Total recommendations: 122, average score 9.95

Last six months: 29 reports, average rating 9.80

Boiler service.
Great service. On time.
Customer in Newcastle Upon Tyne, 27 March 2017

Overall Rating this Job  
 
 
10/10

Fire needed cleaning. .
Knew his job and found fault immediately.
Customer in Burnopfield, 27 March 2017

Overall Rating this Job  
 
 
9.5/10

Annual service on boiler. .
Very good.
Customer in Tyne And Wear, 27 March 2017

Overall Rating this Job  
 
 
9.83/10

Boiler and gas fire service.
Thorough and professional.
Customer in Gateshead, 16 March 2017

Overall Rating this Job  
 
 
10/10

Gas boiler service.
Came on time. Professional, pleasant.
Customer in Chester Le Street, 09 March 2017

Overall Rating this Job  
 
 
10/10

Servicing combination boiler. .
Arrived promptly, telephoned to say when calling. Did job efficiently and explained what he had done. .
Customer in Newcastle, 08 March 2017

Overall Rating this Job  
 
 
8.83/10

Had problems with heating.
Good service. Any other work that was required that they couldn't do themselves, they gave me a contact number to call. Recommended.
Customer in Bensham, 27 February 2017

Overall Rating this Job  
 
 
9.83/10

Service.
The job was done to a high standard.
Customer in Felling, 17 February 2017

Overall Rating this Job  
 
 
10/10

Central heating boiler losing pressure.
Paul seems very knowledgeable. Diagnosed fault / problem - obtained parts and came back same day to complete. Excellent service.
Customer in Washington, 31 January 2017

Overall Rating this Job  
 
 
10/10

Boiler service.
Very good.
Customer in Gateshead, 30 January 2017

Overall Rating this Job  
 
 
10/10

Boiler service.
Very good.
Customer in Washington, 28 January 2017

Overall Rating this Job  
 
 
10/10

Boiler service.
Good job.
Customer in Fellside Park, 27 January 2017

Overall Rating this Job  
 
 
10/10

Boiler serviced.
Very good.
Customer in Whickham, 20 January 2017

Overall Rating this Job  
 
 
10/10

Boiler service.
Excellent- even gave me tips where to position carbon monoxide alarm. Sounded very experienced at his job. .
Customer in Stanley, 21 December 2016

Overall Rating this Job  
 
 
10/10

Good boiler services. .
Very quick and very friendly service. .
Customer in Newcastle Upon Tyne, 16 December 2016

Overall Rating this Job  
 
 
10/10

Boiler service.
He was very polite and friendly and cleaned up after himself unlike some other tradesmen. .
Customer in Seaham, 14 December 2016

Overall Rating this Job  
 
 
10/10

Service / annual.
Very clean and efficient. Really satisfied. Good value for money.
Customer in Newcastle Upon Tyne, 08 December 2016

Overall Rating this Job  
 
 
10/10

Replacement thermostat.
Quick and efficient. .
Customer in Newcastle Upon Tyne, 08 December 2016

Overall Rating this Job  
 
 
9.83/10

Boiler service yearly.
Very good. Happy with work. .
Customer in Newcastle Upon Tyne, 08 December 2016

Overall Rating this Job  
 
 
9.5/10

Services on boiler.
Good. .
Customer in Tyne And Wear, 07 December 2016

Overall Rating this Job  
 
 
8/10

Boiler / gas fire service.
Good - quick + on time although initial appointment 10 days ago had been cancelled. .
Customer in Tyne And Wear, 07 December 2016

Overall Rating this Job  
 
 
9.67/10

Boiler service.
Highly satisfied as always! A job well done. .
Customer in Consett, 02 December 2016

Overall Rating this Job  
 
 
10/10

Boiler service.
Very good workmanship. Approach was helpful and pleasant.
Customer in Ryton, 25 November 2016

Overall Rating this Job  
 
 
10/10

Boiler service.
Very efficient and helpful with advice.
Customer in Newcastle Upon Tyne, 22 November 2016

Overall Rating this Job  
 
 
10/10

Annual Service.
Very nice man. Job well done.
Customer in Newcastle Upon Tyne, 22 November 2016

Overall Rating this Job  
 
 
10/10

Fire service.
Work done satisfactorily. Charming engineer. .
Customer in Northumberland, 22 November 2016

Overall Rating this Job  
 
 
10/10

Boiler leak.
Engineer was friendly, polite. Explained what they were doing and did it efficiently. .
Customer in Blaydon On Tyne, 17 November 2016

Overall Rating this Job  
 
 
9.5/10

Gas boiler service. .
Carried out quickly and efficiently.
Customer in Newcastle Upon Tyne, 10 November 2016

Overall Rating this Job  
 
 
9.83/10

Service of gas boiler and fire. .
Job done quickly and efficiently. .
Customer in Tyne And Wear, 05 October 2016

Overall Rating this Job  
 
 
10/10

Boiler / fire service and safety check. .
Friendly engineer, explained everything well. Reasonable price. .
Customer in Newcastle Upon Tyne, 28 September 2016

Overall Rating this Job  
 
 
10/10

No spark on hob. .
Excellent work. .
Customer in Gateshead, 28 September 2016

Overall Rating this Job  
 
 
10/10

Boiler service. .
Did the job well. Everything tested. .
Customer in Gateshead, 28 September 2016

Overall Rating this Job  
 
 
10/10

CP12 gas safety certifcate.
Excellent service. Punctual, courteous, efficient and thorough.
Customer in Jesmond, 16 September 2016

Overall Rating this Job  
 
 
10/10

Boiler service.
Excellent work. Very cheerful.
Customer in Newcastle Upon Tyne, 13 September 2016

Overall Rating this Job  
 
 
10/10

New boiler and radiators.
Excellent workers. Very tidy.
Customer in Stella Park, 11 August 2016

Overall Rating this Job  
 
 
10/10

New boiler and radiators.
Excellent workers. Very tidy. .
Customer in Stezla Park, 11 August 2016

Overall Rating this Job  
 
 
10/10

Service boiler.
Use them every year to service the boiler as they fitted it. Never had any problems.
Customer in South Benwell, 02 August 2016

Overall Rating this Job  
 
 
10/10

Yearly boiler service.
Satisfactory on all accounts.
Customer in Sunderland, 18 July 2016

Overall Rating this Job  
 
 
10/10

Boiler install.
Good work - very impressed.
Customer in Whitehills, 12 July 2016

Overall Rating this Job  
 
 
10/10

Boiler service.
He was on time and we are pleased with the work carried out.
Customer in West Denton, 12 July 2016

Overall Rating this Job  
 
 
9.5/10

Central heating service.
Excellent service. .
Customer in Gateshead, 11 July 2016

Overall Rating this Job  
 
 
10/10

Gas repair to cooker. .
Happy with his work.
Customer in Birtley, 01 July 2016

Overall Rating this Job  
 
 
10/10

Very efficient, quick call out and repair. .
Did exactly what was promised and kept me up to date. .
Customer in County Durham, 01 July 2016

Overall Rating this Job  
 
 
10/10

Annual boiler service.
Job was efficiently completed and the tradesman was pleasant and explained things.
Customer in Walker, 01 June 2016

Overall Rating this Job  
 
 
10/10

Boiler maintenance.
Very good. Recommended.
Customer in Newcastle, 17 May 2016

Overall Rating this Job  
 
 
10/10

Repair of large cooker.
Outstanding and honest service. I have used Appollo in the past. They provide an exceptional service and are very polite. I was not in when they first called but they put my elderly parent at ease.
Customer in Cramlington, 13 May 2016

Overall Rating this Job  
 
 
10/10

serviced boiler.
Very good.
Customer in Dunston, 07 May 2016

Overall Rating this Job  
 
 
10/10

Boiler Service.
Very nice gentleman. They were very friendly and helpful.
Customer in Whickam, 05 May 2016

Overall Rating this Job  
 
 
10/10

Yearly service on vaillant gas boiler.
I’m always very satisfied with the work. Apollo gas services fitted the boiler and complete the service on the boiler every year.
Customer in Longbenton, 04 May 2016

Overall Rating this Job  
 
 
10/10

Boiler.
Recommended.
Customer in Wallsend, 20 April 2016

Overall Rating this Job  
 
 
10/10

Boiler service.
Very good.
Customer in Washington, 19 April 2016

Overall Rating this Job  
 
 
9.83/10

Boiler service.
Always on time. Great service.
Customer in Blaydon, 22 March 2016

Overall Rating this Job  
 
 
10/10

Annual Boiler Service.
Excellent Service.
Customer in Newcastle upon Tyne, 22 March 2016

Overall Rating this Job  
 
 
10/10

Boiler annual service, including 'Magnaclean'.
Prompt and efficient service.
Customer in Birtley, 17 March 2016

Overall Rating this Job  
 
 
10/10

Boiler service.
Very well done from quote to finish. Nice lads.
Customer in Newcaste upon Tyne, 17 March 2016

Overall Rating this Job  
 
 
10/10

Annual boiler service.
Good service provided for the 3rd annual boiler service - punctual, clean job and friendly engineer. Would recommend.
Customer in Gateshead, 17 March 2016

Overall Rating this Job  
 
 
10/10

Annual Boiler Service.
Excellent job, rang me prior to say he was on his way. Very tidy and polite. Would certainly recommend.
Customer in Longbenton, 16 March 2016

Overall Rating this Job  
 
 
10/10

Annual Service.
He did a great job and I would highly recommend this company.
Customer in Gateshead, 16 March 2016

Overall Rating this Job  
 
 
10/10

Boiler serviced.
He's serviced my boiler for a few years now and is always very good. Great lad. Recommended.
Customer in High Heaton, 16 March 2016

Overall Rating this Job  
 
 
10/10

Boiler service.
Friendly Service.
Customer in Newcaste upon Tyne, 15 March 2016

Overall Rating this Job  
 
 
10/10

Boiler service.
Very knowledgeable throughout service, he also does a very nice thing of texting me and saying 'on way'.
Customer in rowlands gill, 14 March 2016

Overall Rating this Job  
 
 
10/10

Fire repair.
Very knowledgeable.
Customer in Gateshead, 01 March 2016

Overall Rating this Job  
 
 
10/10

Annual service.
.
Customer in Dunston, 01 March 2016

Overall Rating this Job  
 
 
10/10

Boiler service.
Nice, courteous man who kept us informed at all times.
Customer in Westerhope, 26 February 2016

Overall Rating this Job  
 
 
10/10

Service of Boiler.
Excellent job done by Shaun. He pointed out the controls and funtions of the boiler, of which I was not not sure - but I know now. Would certainly recommend.
Customer in East Rainton, 25 February 2016

Overall Rating this Job  
 
 
10/10

Boiler and fire service.
Excellent!.
Customer in Stanley, 25 February 2016

Overall Rating this Job  
 
 
10/10

Boiler service.
Everything went well when using this company and I encountered no issues.
Customer in Ponteland, 13 January 2016

Overall Rating this Job  
 
 
10/10

Serviced boiler.
Excellent!! Would recommend to family and friends!.
Customer in Whitley Bay, 17 December 2015

Overall Rating this Job  
 
 
10/10

Boiler service.
First class service and an excellent job.
Customer in Ryton, 08 December 2015

Overall Rating this Job  
 
 
10/10

Boiler repair.
Service was very good.
Customer in Newcastle, 08 December 2015

Overall Rating this Job  
 
 
10/10

Annual boiler service.
Very good and efficient.
Customer in Durham, 05 December 2015

Overall Rating this Job  
 
 
10/10

Annual service of gas boiler.
Reminder was received and booking over the phone was easy. The engineer arrived on time and was clean and friendly as usual. Have been using this company for 5 years.
Customer in Ponteland, 03 December 2015

Overall Rating this Job  
 
 
10/10

Sitting room fire service.
Lovely man, very helpful indeed.
Customer in Chapel House, 01 December 2015

Overall Rating this Job  
 
 
10/10

New boiler installed.
Excellent service, very professional.
Customer in Coxhoe, 27 November 2015

Overall Rating this Job  
 
 
10/10

Annual service of boiler.
Engineer arrived on time, explained test being performed and results of tests. Gave opinion on state of boiler and no further action required.
Customer in Gosforth, 23 November 2015

Overall Rating this Job  
 
 
10/10

Boiler fan repair.
Absolutely brilliant work! I chose Appollo at a random and I couldn't be happier-they kept to the time slot planned, they carried out the job quickly, were very efficient and friendly. I would not hesitate to recommend them to others!.
Customer in Newcastle, 20 November 2015

Overall Rating this Job  
 
 
10/10
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